Website or Profile Not Loading

Created by Support Sapien, Modified on Tue, 18 Feb at 4:39 PM by Support Sapien

We recommend reading the Sapien Litepaper first to understand how Sapien works and how you can contribute.


If the Sapien website or your profile isn’t loading, try these simple troubleshooting steps:

1- Log out and log back in

2- Ensure a stable internet connection: Switch between WiFi and mobile data to check if the issue is network-related.

3- Clear your browser cache and cookies: Go to your browser settings, clear cache & cookies, then restart your browser.

If the above steps don't resolve the issue, please reach out to our support team at the bottom of the page for further investigation.


Need more help? Reach our support team at support@sapien.io

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